Who we are
Over the years, Air Assurance has received many awards including the ACCA National Contractor of the Year, Best of Tulsa, Best of Broken Arrow, and Best in Oklahoma along with Tulsa's Fastest 40 growing companies in 2011-2012. They have been recognized by Lennox as one of their top 1% of dealers in North America. Air Assurance was the first contractor in the nation to provide their customers with an all-NATE certified (highest qualifying certification) technician staff. This means, when they send a technician to your home, you can count on safe, effective, and efficient service and installations of today's most sophisticated heating, air conditioning, and plumbing equipment.
A Short History
"Our philosophy has always been and will always be to provide the best possible service to our customers. Exceptional service and customer satisfaction have been instrumental in our growth and we will, in fact, do everything possible to make your experience a positive one." -Mike Rampey
Awards and Recognition
- 2015 Tulsa World Best in the World
- 2015 Angie´s List Super Service award
- 2015 Broken Arrow Ledger´s Reader´s Choice
- Ok Magazine Best of the Best award 2010-2015
- Tulsa People´s A List Readers Choice Winner 2015
- PSO Top Performer 2013-2015
- GTR Readers Choice award 2008-2015
- Journal Record´s"Tulsa´s Fastest 40 Growing Companies 2012-2013"
- Dave Lennox Award Winner 2012-2015
- Daily Oklahoman Top Places to work 2014-2015
From the blog
Latest blog articles
When your furnace is on the fritz, a dozen doubts and questions may run through your mind. “What’s wrong now? How do I get it to work? Who do I call? How much will it cost?” and more. Suddenly, the quality and integrity of the company you invite into your home to assess and solve the HVAC problem becomes a principal factor. Use the following tips to narrow your field of companies and ensure you receive the quality customer service you deserve.
Testimonials and Reviews
You can find out a lot of information about companies these days with a few simple searches on the Internet. Many companies with websites may have a “Testimonials” page to browse. There are other Internet resources to research, such as Google reviews and Angie’s List, that offer customer reviews. Your local Better Business Bureau provides reviews from actual customers, in addition to their popular rating system.
Years of Service
Quality matters, but so does quantity in terms of years in business. Why go with a rookie company when there are many veteran companies to choose from?
If pricing is a factor when considering hiring a newer company, bear in mind that your HVAC system is only going to work as well as the quality of skills and customer service your HVAC company and technician bring to the table. Invest your time and resources in an HVAC company with a proven track record.
Business Best Practices
There are a few red flags to watch for. If a company asks you to pull permits, buyer beware! The individual may not be licensed. If an HVAC company doesn’t provide you contact information to confirm that their insurance policies are up to date, move on to the next prospect.
The Fine Print
From the free estimate to the work order contract, get everything in writing! It’s for your own protection and clarification of work to be performed, replacement parts, workmanship guarantees and manufacturer warranty.
For the best results, contact the experts at Air Assurance. We’ve provided superior customer service for our Broken Arrow customers for more than 30 years!
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about quality HVAC companies and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Many people move into homes and only have a vague idea of the age of the heating system that comes with the home. Years later, it’s even harder to know how long that heating equipment has been chugging away. Or perhaps you bought the furnace or heat pump yourself some years ago.
Whatever the case, it’s important to recognize signs that your heating system is ready for replacement. Following are some red flags to watch out for:
The age of the system
Furnaces last an average of 15-20 years, though it can be more or less depending on maintenance and usage. For example, a furnace operating in a cold-weather climate that seldom gets professional maintenance probably will go kaput at the short end of the average service life. With heat pumps, the average service life typically runs from 12-15 years. When your heating system gets close to the end of its expected service life, start watching for signs that a replacement is warranted.
The frequency of repairs
Obviously, if your older furnace or heat pump is breaking down or malfunctioning frequently – requiring serious repairs more than once a year – consider replacement. Once some components start to go bad, other components soon will begin following suit.
Loss of efficiency and/or comfort
If your energy bills are rising and comfort decreasing, and you can’t find any other obvious reason for those negative developments, it could mean your old heating equipment is going bad.
Obvious corrosion or deterioration
Sometimes you can see for yourself that aging equipment is near its end. Corrosion or rust on a furnace heat exchanger may signal cracks, which can be hazardous to your family.
The good news when it comes to a heating system upgrade is that modern HVAC equipment is much more energy efficient than equipment produced 15-20 years ago. With a new system, you can begin saving on energy bills immediately, while enjoying enhanced whole-house comfort.
For help deciding whether you need to repair or replace the aging furnace or heat pump in your Broken Arrow area home, please contact us at Air Assurance.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about heating system upgrades and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Using ultraviolet light to sterilize air and water is nothing new. It’s been a proven means to control living organisms such as mold, mildew, fungus, bacteria and viruses for several decades in hospitals and in industrial and research settings. UV lights can also be installed in your home’s HVAC system as a means to control these pollutants whenever they threaten your indoor air quality.
How UVGI Works
Ultraviolet germicidal irradiation (UVGI) technology is pretty simple. Focusing light from the ultraviolet section of the light spectrum, UVGI bulbs destroy the reproductive ability of living microorganisms by penetrating cell walls and disrupting their DNA. UVGI air cleaners basically consist of strong light bulbs, installed near the evaporator coils of the HVAC system, and in the ducts. The bulbs shine on the damp areas of the evaporator coils, where condensation may lead to a buildup of mold and mildew. They may also be focused on the surfaces of the ducts, where they sterilize the return air as it passes into the system, killing microorganisms before they can be redistributed into your home’s supply air.
Facts About UVGI
- Before you install UVGI technology, be sure you address any excessively moist conditions in your home. High humidity is usually caused by leaking plumbing, leaks in attics or flooding in basements. Fix these problems so that you can maintain balanced humidity in your home. If you suspect mold or mildew (a musty smell and the visual presence of mold are key), UVGI lights should be used in conjunction with efforts to reduce high humidity.
- UVGI lights have been shown to be effective at reducing microorganisms that aggravate allergies, asthma and other respiratory issues.
- UVGI systems are fairly easy to install and use, although installation can be a bit pricey.
- Ultraviolet light bulbs should be changed annually, as they are only effective when the light is strong.
- Never look directly at a UV light. Although they do not burn hot, the light can damage the retina.
For more information on UV lights, contact Air Assurance. We’ve been serving Broken Arrow and the surrounding area since 1985.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about UV lights and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Winter is a season when dust problems are amplified as homes are closed up for the cold. Controlling dust can feel like a full-time job in your Broken Arrow home, but there are some steps you can take to make it a little easier to keep the space clean. Here are some tips for controlling dust in your home.
Change the Air Filter
When was the last time you changed the air filter in your HVAC system? One of the air filter’s main jobs is controlling dust, so take some time now to swap it out with a clean one. If you’ve changed it recently and are still having troubles with dust, consider installing a more efficient model. Check with an HVAC professional to see which models are recommended for your home.
Clean the Ducts
If your ductwork is lined with dust, it’s going to get circulated through your home. Consider having it professionally cleaned to remove that dust, then trust the air filter to do the job of keeping further dust at bay.
Install an Air Cleaner
In high-dust households or in families where dust allergies cause significant problems, an air purifier is a great asset. These clean the air in a specific room, or they can be installed in the HVAC system directly for whole-house purification. Air cleaners trap dust particles and other allergens to help your family breathe freely.
Clean up Clutter
Clutter, including piles of toys or clothes on the floor, is a breeding ground for dust. Cleaning them up will help keep dust from settling in or on them, so you will have less dust circulating through your home.
Don’t rely on a feather duster to eliminate dust. Instead, use a microfiber cloth, which will trap dust better than a feather duster. Also, consider dampening the cloth slightly before dusting most surfaces.
Are you looking for more ideas for controlling dust in your Broken Arrow home? Contact the Air Assurance team for expert tips to help you keep your home’s air less dusty.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about controlling dust and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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Any kind of a power outage in the winter creates a level of hardship that ranges from inconvenient to dangerous. It makes sense to prepare your home to avoid some of the discomfort associated with the lack of heat and electricity.
- Locate the circuit breaker for your heating system and turn it off. Once the utility workers restore the power, it can surge, sending powerful spikes of electricity through the lines that can harm your equipment. Once the power has been successfully restored, turn the breaker back on.
- Keep flashlights handy. Put a flashlight in each bedroom and by the front or back door. Check their batteries periodically and have replacements on hand.
- Learn how to operate your garage door manually. During a prolonged outage, you may need to leave your home if the roads are safe to do so.
- Always have extra food on hand that doesn’t require much heating unless you have a safe way to do so. Bringing in a charcoal or propane grill creates dangerous levels of carbon monoxide. A backpacking stove is a relatively safe heating option.
- When the outage is due to a winter storm, select a warm room in your home where you can gather. Body heat will help keep the temperature up and you can close the window coverings to keep heat from escaping.
- Consider installing a home generator. Whether it’s a portable unit or a whole-house system, a generator takes the edge off a power outage, even if it’s a small unit used mainly for lights.
- Have your fireplace cleaned by a professional chimney sweep annually if you use it frequently. A clean chimney and firebox increase its safety, and be sure to use a spark screen.
- Stay warmer by dressing in layers. Keeping the body’s core warm preserves heat, as will crawling into a sleeping bag.
The preparations to cope with a power outage do take time and some expense, but they increase your family’s safety and comfort. If you’d like to learn more, contact Air Assurance, providing trusted HVAC services for Broken Arrow homeowners.
Our goal is to help educate our customers in Monmouth County, New Jersey and surrounding areas about energy and home comfort issues (specific to HVAC systems).
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Head down to your local home improvement store and you’ll find loads of different toilets to choose from. The question is: Which is best for you and your family? It can be a tough choice, so allow us to give you a few quick tips to help you decide:
Save Water with Dual-Flush
We all know that not every use of a toilet is the same. That’s why dual-flush models are perfect for those who want to save water by providing separate handles — a full flush for solids and a half-flush for liquids.
Save Money with Low-Flow
Although some homeowners have avoided low-flow in the past because of the need for multiple flushes from time to time, newer models aren’t plagued by this problem. Pick up a low-flow model and your water usage bills will drop.
Consider a Taller Model
Toilets may not be constructed to the most comfortable seats in the world, but taller models provide an extra amount of comfort to their users. This is especially true for tall men and women, in addition to the elderly, who may have trouble getting up and down from a traditional model.
Check the Reviews
Selecting the right toilet for your home shouldn’t be taken lightly. To ensure that you make the best purchase possible, it’s important to check out reviews. This isn’t a choice you’ll make through a site like Yelp. Instead, head over to Consumer Reports for the low-down on the low-flow (and others, of course).
Were you aware that certain toilets can be attached to your wall instead of sitting on the floor? These models are extremely sturdy and are amazingly simple to clean, because they lack all the nooks and crannies found in many traditional models. Just be aware that, as you might expect, a wall-hung toilet will be more expensive.
If you’re looking for a new toilet, these tips will serve as a great starting point. For even more information, feel free to reach out to the professionals at Air Assurance. W currently service the HVAC needs of Broken Arrow and the surrounding area.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about toilets and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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When you turned on your furnace for the first chilly weather this fall, you may have been aware of a burning smell pervading the home. As most homeowners know, this furnace smell is nothing more than the dust that’s collected on the combustion chamber during the time the furnace is unused. The dust quickly burns up when the furnace is turned on. It’s nothing to worry about, as long as it does not persist past a couple of hours.
A very strong burning smell, or a persistent burning smell is, however, something you should be concerned about. Common causes of persistent burning odors are dirty air filters blocking the heating system and perhaps causing overheating, or blower malfunction. You can change the filter and see if the burning smell goes away. But if it’s a blower malfunction, you will need professional help.
Other Common Furnace Smells
Rotten Egg Smell
This smell usually signals a gas leak. Turn the furnace off and open windows. Then clear out, taking all the living creatures in the home with you, and call your gas company. They will have to fix the leak before the HVAC tech can work on the furnace.
This might be a burning odor, indicating components inside the furnace are getting too hot. If you smell this type of odor and the furnace shuts down randomly, it may be a protective mechanism. Call your HVAC company right away.
You may also smell unfamiliar odors associated with the burning caused by aging or worn parts made of metal or rubber. Again, you’ll need an HVAC tech to identify the source of the smells and replace the parts before they malfunction and cause damage.
Musty or Moldy Smell
This is a problem more commonly associated with the air conditioner. However, if you have damp conditions inside your home or your HVAC system, and mold spores have taken hold inside the parts or the ductwork or vents, have your HVAC tech check it out.
For more on identifying a furnace smell, contact Air Assurance. We serve Broken Arrow and the surrounding area.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about furnaces and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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A space heater is a great addition to your overall home heating plan. Used strategically, space heaters can provide spot heating that raises your comfort level without adding significantly to your wintertime energy bill.
The main drawback for any type of auxiliary heating is understanding how to use it safely. More than 18,000 home fires are caused annually because of improper use of space heaters. Read on, and learn about the types of auxiliary heating that are available, and how to use these appliances safely.
What Type of Space Heater for Your Home?
Choose from several types of auxiliary heating available in the marketplace.
- Conductive — This type includes electric space heaters, which use heating elements, made of mica or chromium/nickel, to convert electricity into heat. These are portable and easy to move around.
- Radiant — These commonly circulate oil through pipes, radiating heat outward and are good for small spaces. Radiant heat may also be generated by combustion-powered units, which should be vented for safety when used indoors.
- Convection — These use elements to heat air, which is sometimes circulated by a fan. They heat quietly, with the heat persisting for a long time. Convection heaters may be heavy and are therefore not really portable.
Employ these tips for safe use of your heating units:
- Buy a heater controlled by a thermostat, with guards over heating coils, sensors to shut down the unit if it tips, a grounded, three-prong plug, cold-touch surface to prevent burns and internal sensors to prevent overheating.
- Position auxiliary heating away from foot traffic and on level surfaces away from combustible materials.
- Never place anything on top of auxiliary heating.
- Plug auxiliary heating directly into the wall, never into an extension cord.
- Unplug heaters when not in use.
- Get rid of the heater if it trips the circuit breaker or is missing knobs, guard, controls or feet, or if the cord is frayed.
- Avoid using electrical heaters in a room where they may come in contact with water.
Want more expert advice about using a space heater? Contact Air Assurance of Broken Arrow.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about space heaters and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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How much do you know about your furnace? You turn it on and heat comes out. The higher the thermostat temperature, the more energy you use. How much more do you need to know than that? Well, it can be helpful to learn at least a few basics about your system and how it works. At minimum, it will help you communicate more effectively with your HVAC technician, to diagnose repairs more quickly. So here’s a breakdown of some of the basic components of your furnace and what they do.
Found at the base of your unit, this is an electric motor, attached to a fan, which distributes air evenly through the system.
The duct through which that air is distributed to your home.
This is what transfers heat from the natural gas being burned for fuel to the air that warms your home. A small chamber with metal walls, the gas enters the exchanger, and the heat is absorbed. The gas is then cooled and removed from your home. During this process, the blower motor blows air past the exchanger, absorbing the heat from the metal, before it enters the supply plenum, where it can be distributed to the rest of your ductwork and heat your home.
Captures dust and other contaminants as air flows through your system. It’s meant to keep your blower motor free of debris, but has the added benefit of providing cleaner air to breathe. Be sure to change your filter regularly, or it can reduce airflow, damaging your system.
A bit like a chimney, the flue is a duct through which exhaust can exit your home, as your system burns fuel. If it’s not vented properly, then carbon monoxide can get into your living space, putting you and your family in danger. If your heating system is electrical and doesn’t burn fuel, then it won’t have a flue.
To learn more about your furnace and how it works, contact us at Air Assurance. We’ve been Broken Arrow’s trusted source for quality HVAC solutions since 1985.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about furnace components and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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As winter arrives, the temperatures are dropping more and more. Is your plumbing prepared? When the weather gets below freezing, the water flowing through your home turns to ice, expands, and ultimately a pipe bursts. How can you prevent this? There are a few steps you can take.
Insulate your pipes
You can buy long strips of foam pipe insulation at the hardware store. Cut them into lengths to fit each of your exposed indoor pipes and put them on. This won’t prevent the water in them from freezing, but it will slow the flow of heat, keeping them warmer longer.
Heat your pipes
If your pipes are in a dry, enclosed space, then wrap them up in heater tape. You can plug it in, and it will generate enough heat to keep your pipes warm, so the water doesn’t freeze. Failing that, you can also use a heat lamp to warm the pipes and keep them from icing over.
Open any cabinet doors
For pipes that are in a cabinet under the sink, open the doors up and let the heat in. You’ll likely be running your furnace, so it will be warmer inside than outside.
Run the water
If your house has lost power, then plug-in heat tape and warming your pipes using the furnace will be ineffective. However, you can still keep your pipes from freezing. Turn on a slow drip of water from the hot side of each faucet, then a faster one from the cold side. By keeping the water flowing, it will prevent freezing. Even a very small drip should do the trick. It will drive your water bill up a bit, sure, but it’s still cheaper than fixing the plumbing when a pipe bursts.
For outdoor pipes, drain the water
Shut off the valves to all your outdoor spigots to keep water from flowing through them. Then, drain all the water from the spigots.
To learn more about what to do when a pipe bursts, contact us at Air Assurance today. We’ve served Broken Arrow’s plumbing and HVAC needs for over 30 years.
Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about preventing pipe bursts and other HVAC topics, download our free Home Comfort Guide or call us at 918-217-8273.
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