When you hire an HVAC technician to work on your home equipment, you want the job done right -- the first time. Choosing a technician with NATE certification will help you to achieve that goal. Here’s why:
About NATE
There are three qualities you need to know about NATE, or North American Technician Excellence. It’s an organization that’s:
Non-profit
Third-party
Independent
Why do these factors matter? Well, it’s the combination of these three attributes that makes NATE the go-to, coveted certification nationwide.
The NATE value
NATE is not motivated by a bottom line; it’s comprised of a panel of experts from across the HVAC industry, including manufacturers, contractors and utility companies; and its sole purpose is to test and certify only those individuals that prove themselves. Other certification programs are often motivated by profit: It’s to their advantage to certify when training individuals on their own equipment. But that’s not what NATE does.
The NATE testing process
In order to qualify for NATE certification, a technician must pass a series of tests. The testing process is rigorous, covering all aspects of the HVAC industry, real-life scenarios, and technological advancements. To maintain certification, technicians must retest every five years.
How NATE helps homeowners
So what does all this mean for you, the homeowner? When you hire a NATE-certified technician, you’ll reap several benefits. In fact, a survey of homeowners who have used a NATE technician reveals these benefits, as they were far more satisfied with their overall experience than homeowners who didn’t use a NATE technician. These homeowners:
Would choose the same contractor again
Experienced a higher general customer satisfaction
Were highly satisfied with the system the technician worked on, in terms of efficiency, comfort, and noise levels
Required fewer callbacks, because the job was done right the first time
The next time you need high-quality workmanship and want an experience that leaves you with a high sense of customer satisfaction, contact the experts at Air Assurance Heating, Cooling & Air Quality, and ask about our NATE certification. We've proudly served homeowners in the Greater Broken Arrow area for more than 30 years.
Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems). Air Assurance services Tulsa, Broken Arrow and the surrounding areas. Visit our website to see our current promotions and get started today!